What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity and keep your wallet secure — your name, email address, date of birth, and the payment details tied to your chosen method, whether that's PayPal, Venmo, or a Play+ prepaid
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card. Every time you make a deposit or request a withdrawal, we log a transaction record linked to your account. We also collect device and session data — IP address, browser type, and the pages you navigate — to detect unusual access patterns and keep your
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account safe. If you contact support, we retain the content of that communication. We do not sell your personal information to third-party advertisers. Data is shared only with payment processors (such as PayPal or the Venmo network), identity verification services required under applicable state law, and
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fraud-prevention partners. Access to the platform depends on state law and is available only where local law permits. Retention timelines follow applicable legal obligations; you can request details through our support channel at any time.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.