Reference

What You Agree To When You Play Here

Everything that governs your account — how we handle your data, what the rules are around your wallet, and when access is permitted under state law — is spelled out here.

State-by-state eligibilityAccount terms & conditionsPrivacy & data policyCookie use disclosureContact rights explained
spinfever What You Agree To When You Play Here
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

Our legal framework is not just a wall of text — it maps directly to how your account, your payment history and your session data are stored and used. Here is what each area actually means for you in practice.

Data Handling

We collect only the data needed to run your account — name, contact details, payment method records like PayPal or Venmo activity, and identity-verification documents. No data is sold to third parties.

Cookie Policy

We use session cookies for account authentication and analytics cookies to understand lobby navigation. You can adjust non-essential cookie preferences at any time through the cookie banner or account settings.

Account Security

Your account is protected by SSL encryption. We require identity verification before processing withdrawals — this includes a document check that applies equally whether you cash out via Play+ or PayPal.

Retention and Deletion

Account data is retained as required by applicable state regulations. Once your account is closed, we can confirm what data is held and process a deletion request where law permits.

POLICY CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about your rights under our terms, want to request a copy of your personal data, or need to flag a policy concern, we have three direct paths you can use. Our support team can handle account-specific legal requests — including data access and account closure — without you needing to navigate a phone tree or a ticketing queue that goes nowhere.

Live Chat Connect with our support team directly from your account dashboard. Use live chat for policy questions, data requests or account-term clarifications during staffed hours.
Email Support Send a written request to our legal and compliance address for formal data inquiries, term disputes or account-closure documentation. Written requests are acknowledged and logged.
Account Settings Manage consent preferences, review your stored data summary and initiate an account-closure request directly inside your account settings without contacting support first.

Legal Questions We Actually Get Asked

Access depends entirely on your state's online gaming laws. We operate only where local law permits. Check your state's current regulations before opening an account — we cannot confirm eligibility on your behalf.

Submit a written data-access request through live chat or our compliance email address. We will acknowledge it, confirm what data we hold and provide a copy in a readable format within the timeframe required by applicable law.

Yes, where state law allows it. After closing your account via account settings, contact us to request data deletion. Some records must be retained under applicable regulations before deletion can be completed.

Transaction records tied to your wallet — including PayPal, Venmo and Play+ activity — are retained as required by applicable regulations. You can request a summary of that history before your account is closed.

Account disputes are reviewed by our compliance team. Start with live chat for a faster resolution path. Formal written disputes submitted by email are logged and responded to under the process outlined in our full terms.

Identity verification is required before your first withdrawal regardless of method — PayPal, Venmo or Play+. You will be prompted to submit a government-issued ID and, where required, proof of address through your account dashboard.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.